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See below our current list of frequently asked questions






Product Questions

General Questions
         What is your turn around time?
         Do you stock signs?
         What are your standard sizes?
         What forms of payment do you accept?

Design Questions
         Can I get a layout prior to ordering?
         How long before I can see a layout?
         What format do you need artwork?






Product Questions 

General Questions 
Question:   What is your turn around time?
Answer:     Turn around will vary slightly based on the type of product. Most products have about a weeks turn time, however some products, such as large quantities and routed or dimensional options will take longer. We do our best to fit in projects with tight deadlines, so contact a sales person to see if your particular deadline can be met.

Question:   Do you stock signs?
Answer:    

Everything we do is made as ordered. Some products have stock templates available, and those are completed sooner then products that need to have artwork created.



Question:   What are your standard sizes?
Answer:    

Since all of our signs are custom, we do not have a standard set of sizes. There are some products that are more cost effective in certain sizes then others, so ask your sales consultant about it when ordering



Question:   What forms of payment do you accept?
Answer:     We accept Visa, MasterCard & American Express. We also accept company checks.


Design Questions 
Question:   Can I get a layout prior to ordering?
Answer:     Our designers time is very important, therefore as standard practice, we do not allow layouts of any kind to be generated prior to an order being placed. You can however place an order for artwork alone, which would allow for the designs to provide you a layout before you commit to ordering the product. Artwork fees vary based on product type and set up dificulty.

Question:   How long before I can see a layout?
Answer:     We do our best to generate layouts within 48 hours

Question:   What format do you need artwork?
Answer:     We work with Adobe products. Ideal format is a vector .eps document. If that is not available a high resolution .PDF will usually work. Most of the time if you do not have those formats, we can recreate the artwork for a fee. If you question the quality of your artwork, contact our office and they would be happy to check it for you.